All orders are processed and ready to be shipped within 1-2 business days, with the exception of flower art commissions which take an average of 7-12 weeks to complete.
Refund & Return Policy
- SIÓG Botanicals do not accept refunds or returns on flower preservation artwork as each piece is custom designed and made.
- If there is an issue with a flower preservation custom piece when you receive it please let us know within 7 calendar days of receiving the same.
- . SIÓG Botanicals highlight the risk of shipping the larger flower preservation custom pieces (FIADH & MACHA options) as outlined on the consultation form. As such, SIÓG Botanicals will not accept any liability for broken glass during transit for these frames.
- Within 30 days of purchase.
- The good(s) must be unused, unopened and in the same condition you received it/them.
- You must have proof of purchase and purchase date.
- Please return your products to SIÓG Botanicals, 3 Market Square, Kildare town, Co. Kildare R51 RX93. If shipping the goods, SIÓG Botanicals do not accept any liability for any damage during transit or any lost shipments.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
- If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com